Perfect Colour FAQ’s

How many shades are in the Renew Perfect Colour range?

There are 8 shades in the range. These include Pink Passion, Purple Fantasy, Royal Sapphire, Ocean Burst, Cherry Crush, Ruby Flame, Classic Pearl, and Chocolate Decadence.

Are these colours only available online?
The Renew Perfect Colour range is available at selected leading retailers Nationwide AND for your convenience, you can also purchase your favourite shade online at www.kinkystylz.co.za
Where can I purchase Renew Perfect Colour

The Renew Perfect Colour range is available at selected leading retailers Nationwide AND for your convenience, you can also purchase your favourite shade online at www.kinkystylz.co.za

How much does Renew Perfect Colour cost?

Renew Perfect Colour recommended selling price is R99.99.

Are these colours permanent?
The Renew Perfect Colour range has four amazing permanent shades and four bold semi permanent shades.  For more information and to see the full range Click here
I bought a semi perm colour and it washed out my hair
As the Passion Pink, Ocean Burst, Royal Sapphire and Purple Fantasy are semi-permanent shades, these will wash out within 6 – 8 washes.  If you are looking for a permanent shade, we have four gorgeous shades to choose from (Classic Pearl, Ruby Flame, Cherry Crush, and Chocolate Decadence) – for the full range Click here.
I bought a semi perm colour and there is no colour developer inside the box.
Within the semi-permanent shades, step 2 includes a bottle of colourant only. There isn’t a colour developer included as it is not needed. There is no mixing required in step 2 for the semi-permanent shades.

 

 

 

Please refer to the right hand side of the instruction leaflet for full directions on using the semi-permanent shades. Please check the front of the box to see if the shade you have purchased is a semi-permanent or permanent colour.

Contents of the kits:

Permanent Shades Semi-Permanent Shades
1 x Tub of Pre-lightening Powder (50g) 1 x Tub of Pre-lightening Powder (50g)
1 x Bottle of Pre-lightening Developer (100ml) 1 x Bottle of Pre-lightening Developer (100ml)
1 x Tube of Colour Cream (50g) 1 x Bottle of Colour Cream (100ml)
1 x Bottle of Colour Developer (50ml) 2 x Sachets of Conditioning Treatment
2 x Sachets of Conditioning Treatment 1 x Bottle of Shine Serum (15ml)
1 x Bottle of Shine Serum (15ml) 1 x Instruction Leaflet
1 x Instruction Leaflet 1 x Pair of Gloves
1 x Pair of Gloves 1 x Mixing Brush
1 x Mixing Brush
Do I need to bleach my hair before colouring?
Your Renew Perfect Colour kit contains everything you need to achieve gorgeous, vivid colour. There is no need to purchase any other products before using Renew Perfect Colour. The kit includes all the products for the 3 step process:

 

 

  1. Pre-lighten
  2. Colour
  3. Condition
Will the product damage my hair?
Each individual’s hair is different. It is essential that you conduct the strand test and sensitivity test before you conduct a full head application, to ensure that the product will work on your hair.

 

 

 

It is also important that you have the correct starting colour hair – ie your hair should range between a dark blonde/light brown to medium brown before using the product. Please refer to the side of the box for more directions on this.

My hair is black / dark brown – can I use the product?
Renew Perfect Colour is not recommended for use on dark colour hair.  For best results your hair should not have been previously coloured or processed, and your starting level hair colour should range between a dark blonde/light brown to medium brown before using the product. Please refer to the side of the box for more directions on this.
The Ocean Burst/Royal Sapphire do not take on my hair, when I followed all the steps on the box/leaflet. Why?

 

Please email us at: renew@consumercontactcentre.co.za or give us a call on: 086 007 3639 for more information.

The Classic Pearl did not work. It left my hair blonde. I followed all the steps. Why didn't it work?

Please email us at: renew@consumercontactcentre.co.za or give us a call on: 086 007 3639 for more information.

I've been using the semi-permanent shades, and now want to use one of the permanent shades. Do I need to pre-lighten by hair again?

It is not necessary to pre-lighten your hair again, provided that the previous semi-permanent shade is completey washed out, and your hair is back to a medium blonde. Ensure that you still conduct a strand test with the new semi-permanent shade.

I used the Ocean Burst, and it left my hair green and looks nowhere near blue. Why?

Please email us at: renew@consumercontactcentre.co.za or give us a call on: 086 007 3639 for more information.

I used a permanent shade in the range, and now I want to switch my colour. Do I need to pre-lighten my hair again?

Yes, you do need to pre-lighten your hair again if you choose to switch to another Perfect Colour shade. However, you should conduct a strand test again to ensure that your hair is in good condition before proceeding. Before colouring your hair again, ensure that you allow for the correct waiting period before each colour occassion –  Refer to the safety instructions on the outside of the box for further information. Overprocessing our hair can result in damage and can influence your  overall colour delivery.

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